paper_authors: Dehua Tao, Tan Lee, Harold Chui, Sarah Luk
for: 这个研究 investigate 谈话进行的同步phenomenon in client-therapist interaction 和 its relationship with subjectively rated empathy.
methods: 研究使用 experimental methods to study the entrainment of speech prosody in relation to empathy observation.
results: 结果显示 that the entrainment of intensity is more influential to empathy observation than that of pitch or speech rate in client-therapist interaction. Additionally, the observer and the client have different perceptions of therapist empathy with the same entrained phenomena in pitch and intensity. The client’s intention to make adjustment on pitch variation and intensity of speech is considered an indicator of the client’s perception of counseling quality.Abstract
Counseling is carried out as spoken conversation between a therapist and a client. The empathy level expressed by the therapist is considered an important index of the quality of counseling and often assessed by an observer or the client. This research investigates the entrainment of speech prosody in relation to subjectively rated empathy. Experimental results show that the entrainment of intensity is more influential to empathy observation than that of pitch or speech rate in client-therapist interaction. The observer and the client have different perceptions of therapist empathy with the same entrained phenomena in pitch and intensity. The client's intention to make adjustment on pitch variation and intensity of speech is considered an indicator of the client's perception of counseling quality.
摘要
辅导是通过口语对话between a therapist和客户进行的。治疗师表达的同情水平被认为是辅导质量的重要指标，经常由观察员或客户评估。这项研究investigates the speech prosody entrainment in relation to subjectively rated empathy.实验结果显示，客户与治疗师之间的语音强度 entrained 对同情评估产生了更大的影响，而抑或speech rate的 entrained 影响相对较弱。观察员和客户对治疗师同情的评估存在差异，而客户对语音强度和抑或speech rate的变化有意图调整是辅导质量的指标。
Modeling Intrapersonal and Interpersonal Influences for Automatic Estimation of Therapist Empathy in Counseling Conversation
paper_authors: Dehua Tao, Tan Lee, Harold Chui, Sarah Luk
for: 本研究旨在提高师elor的同情水平估计，通过考虑师elor的过去行为和客户的行为。
methods: 本研究使用注意机制来捕捉师elor和客户之间的动态影响，并将这些影响Integrate into the target turn representation。
results: 研究发现， integrating dynamic influences can enhance empathy level estimation，而客户的回答（Interpersonal influence）在同情度估计中较为有效，与师elor的自己回答（Intrapersonal influence）相比。 Additionally, the study found that concentrating exclusively on recent historical turns can significantly impact the estimation of therapist empathy.Abstract
Counseling is usually conducted through spoken conversation between a therapist and a client. The empathy level of therapist is a key indicator of outcomes. Presuming that therapist's empathy expression is shaped by their past behavior and their perception of the client's behavior, we propose a model to estimate the therapist empathy by considering both intrapersonal and interpersonal influences. These dynamic influences are captured by applying an attention mechanism to the therapist turn and the historical turns of both therapist and client. Our findings suggest that the integration of dynamic influences enhances empathy level estimation. The influence-derived embedding should constitute a minor portion in the target turn representation for optimal empathy estimation. The client's turns (interpersonal influence) appear to slightly surpass the therapist's own turns (intrapersonal influence) in empathy estimation effectiveness. It is noted that concentrating exclusively on recent historical turns can significantly impact the estimation of therapist empathy.
摘要
辅导通常通过口语对话 между一位咨说和一位客户进行。咨说的同情水平是结果的关键指标。我们提出了一个模型，以估算咨说的同情水平，考虑了咨说和客户的内部和外部影响。这些动态影响通过应用注意力机制来捕捉咨说和客户的历史转折。我们的发现表明， integrating dynamic influences can enhance empathy level estimation. The influence-derived embedding should constitute a minor portion in the target turn representation for optimal empathy estimation. 客户的转折（间接影响）似乎比咨说自己的转折（内部影响）更有效果地估算咨说的同情水平。另外，宁静着重最近历史转折可能会对咨说的同情水平产生显著影响。